Maintenance & SupportSometimes project completion
is just the beginning.
There are times when your company may handle maintenance in-house. And then there are times you need to outsource maintenance to free up your team for more immediate work.
When you need to hand off a legacy product, Kanda is there to step in and pick up the slack. Our highly skilled engineers jump in and immediately begin working with bug repositories and enhancements specs to churn out point releases while minimizing time spent by your analysts and other line of business personnel.
If yours is truly a legacy product – i.e. written in C, C++, VB, VBA, Client/Server architectures – the good news is our team has plenty of experienced personnel with skill sets in older languages and development environments.
We’re prepared to provide second-line or even first-line support – 24×7 if necessary. We fit seamlessly into your support apparatus. We assign a toll-free US number for exclusive use by your users and can even answer the phone with your company’s name. For your customers, it really is as if they’re talking to your support team – making it quite painless for you to collect maintenance revenue, while your team moves along.
And best of all – this service can be sliced and diced to meet your specific needs. So, if you just need us for one portion – say, we do just the QA while your programmers do the bug fixes – that’s fine.
We’re here to support you – and to make it easy for you to work with us.