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Dear Friends, Colleagues and Partners
At Kanda we are horrified by the unprovoked attack on Ukraine. We condemn this aggression and pray for Ukraine’s unconditional victory.
For many of us this is personal – we have roots and many friends in the area.
We are grateful to our clients and their employees who have been providing support and assistance to us and, more importantly, to folks in Ukraine. Thank you!
We are executing rapidly to ensure that all of our commitments are met – and all of Kanda’s partners remain happy with us. Presently, all of the projects that we have been working on are on pace and continuing as expected. In order to keep up with the new world, we are doing a lot of things in unison, with urgency. Be it relocation, extra security precautions or improved business continuity procedures, appropriate and immediate steps continue to be taken.
In case you are wondering, we are open for new business.
If you would like to learn more or talk to us, please email STARTEAECSTRINGODY1OTNjODRhY2FkNDZjMTE2NjMxNDMyZGI4ZGJkMjVjb250YWN0QGthbmRhc29mdC5jb204NjU5M2M4NGFjYWQ0NmMxMTY2MzE0MzJkYjhkYmQyNQ==ENDEAECSTRING or call 617-340-3850.
Thank you for your support,
Alex Karpovsky
CEO

Home › News › Luminoso has partnered with Kanda to develop components of company’s ML platform for feedback data
Home › News › Luminoso has partnered with Kanda to develop components of company’s ML platform for feedback data

Luminoso has partnered with Kanda to develop components of company’s ML platform for feedback data

October 01, 2018

Luminoso, founded at MIT Media Labs in 2010), is an AI software company that allows clients to receive insights and analysis from their unstructured text data including product reviews, call center transcripts and support tickets. In today’s market, it is one of the fastest solutions available to capture, analyze and “listen” to customer feedback while extracting valuable and actionable insights. Luminoso provides a highly scalable software platform and can analyze tens of thousands of customer text communications, support tickets, open-ended survey responses or product reviews within minutes. It can natively analyze text in thirteen languages, including Mandarin, Spanish and Arabic. The rapid analysis dramatically improves customer experiences avoiding months of expensive tuning or massive data collection efforts. Companies learn from the constantly developing feedback and can make immediate adjustments.

Luminoso chose to partner with Kanda Software due to its experience with building out AI/ML platforms and solutions. In addition, in setting up data schema, streaming, and analysis components, Kanda team has designed and developed a responsive and user-friendly UI.

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